Based on guidance from public health authorities, Gustico is following best practices on food safety and packaging. This includes ensuring proper sanitisation of surfaces, food handlers, and food preparation environments, and that all food is properly sealed in tamper‑evident packaging.

Official health authorities around the world agree that there is a very limited chance of contracting COVID-19 through food. Neither the European Centre for Disease Prevention and Control (ECDC), nor the U.S. Food and Drug Administration (FDA), have any reports of Coronavirus COVID-19 transmitted via food or food packaging.

Gustico’s riders make it possible to keep delivering an amazing experience even during times of uncertainty. Riders in high risk zones are being provided hand sanitisers, masks and other safety materials. We are using our rider app to communicate updates and instruct on hygiene requirements, especially for pick-up and drop-off. By having direct access to new information, our riders can make informed decisions when on the road.

Gustico customers have the option to use delivery notes to communicate how they’d like their orders delivered with Gustico. You may include a note like “Please leave my order at the door.” Delivery people can see these instructions and communicate with customers via the app.